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Delivery & Returns
Delivery Policy
Welcome to Africano Market's Delivery Policy! We provide local delivery services to select areas in Dallas, Denton, and Collin Counties and shipping within the United States. We ensure the quality of our products, with packaging designed to keep them fresh and protected.
At Africano Market, we prioritize the satisfaction of our customers. For our no-contact local delivery service, we guarantee to send a picture of the delivery location to every customer. For non local delivery orders, a tracking number will be provided for shipped orders.
Please note that Africano Market is not responsible for any orders that are stolen from the place of delivery after they have been delivered.
Local Deliveries: The cut off time for same day delivery orders is 5pm.
Shipments within the US: Orders will be processed the day after the order is submitted.
We greatly value your loyalty and trust, and we are committed to delivering your products promptly and safely.
Return Policy
At Africano Market, we want you to be completely satisfied with your purchase. If you’re not happy with your product, please let us know, and we will be happy to resolve the issue.
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Quality Issues: Customers must report defective products on the day of delivery to qualify for a full refund. Please email customer service at africano.dallas@gmail.com and include an image of the affected product(s).
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Refund Method: Refunds will be issued in the original form of payment.